The Ultimate Guide to Credit Card Terminals in Malaysia for Restaurants & F&B Establishments
Dec 2, 2024—
6 min read
Introduction to Restaurant Payments Options in Malaysia
As Malaysia’s F&B industry continues to grow, restaurants need reliable payment solutions to meet the diverse preferences of their customers. While e-wallet payments like Boost, Touch ‘n Go eWallet, and GrabPay are increasingly popular, credit card terminals remain essential for restaurants catering to larger check sizes and international guests. Ensuring your restaurant offers both options is critical to providing a seamless dining experience and maximising revenue opportunities.
Why Credit Card Payments Are Essential for Restaurants in Malaysia
Even with the rise of e-wallet payments, credit cards play a vital role for restaurants. Here’s why:
Higher Check Sizes: Customers tend to spend more when using credit cards, especially for fine dining or group bookings.
Foreign Guests: Tourists and expatriates often rely on credit cards, making it essential for restaurants catering to international customers.
Flexibility: Offering multiple payment methods, including cards and wallets, ensures a better customer experience.
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Benefits of Accepting Both Credit Cards and E-Wallets
Diverse Payment Options: Cater to both local diners with e-wallets and foreign guests with credit cards.
Increased Revenue: Capture high-spending customers and tech-savvy diners.
Faster Transactions: Streamline the payment process with contactless cards and QR-based wallets.
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Comparison of Credit Card Terminal Providers in Malaysia
1. iPay88: A Comprehensive Payment Solution
Pros:
Widely trusted for credit card and e-wallet integration.
Supports payments from Boost, Touch ‘n Go, and major card networks like Visa and Mastercard.
Easy integration with online payment gateways.
Cons:
Setup and transaction fees may be higher for smaller businesses.
While transaction fees matter, the real value of a credit card terminal lies in its ability to drive growth. Oddle's Next-Gen Terminals go beyond payment processing to act as a growth engine for restaurants, offering:
No Rental Fees: Save on operational costs with transparent, pay-as-you-use pricing.
Customer Insights: Advanced tools like Fingerprint Tokenisation help you track return rates, identify loyal diners, and address attrition proactively.
Retention Tools: Automate re-engagement campaigns and issue return vouchers to boost repeat visits.
Integrated Systems: Manage reservations, loyalty programs, and marketing from one platform, simplifying operations and enhancing efficiency.
By combining payment solutions with customer engagement tools, Oddle's Next-Gen Payment Terminals enable restaurants to improve retention, drive personalised marketing, and streamline processes—all while keeping costs low.
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An Integrated Ecosystem and Toolkit for Restaurant Success
Oddle offers more than just card processing payment terminals; it also provides a complete ecosystem designed to grow your business. Key restaurant essential tools include:
Reservations: Effortlessly manage bookings with Oddle Reserve.
Online Ordering System: Seamlessly handle delivery and takeaway orders to expand your revenue channels.
Loyalty Programs: Reward repeat customers and build lasting relationships.
Marketing Automation: Create personalised campaigns to increase customer lifetime value.
CRM (Customer Intelligence): Leverage data to gain insights into customer behavior, improve retention, and create targeted marketing strategies.
Oddle Eats Network: Boost visibility by listing your restaurant on Oddle Eats, connecting with a broader audience and driving new diners to visit.
With Oddle, restaurants can simplify day-to-day operations while maximising revenue potential across multiple touchpoints.
The Bottom Line
In Malaysia’s competitive F&B market, a credit card terminal is more than just a payment tool—it’s a gateway to business growth. By choosing a provider like Oddle, you can go beyond transaction processing to streamline operations, enhance customer engagement, and maximise revenue.
